We build solutions that bridge the gap between warehouses and the field, cutting downtime, missed jobs and wasted costs.
Get In Touch
Solutions
For service teams
We build solutions that bridge the gap between warehouses and the field, cutting downtime, missed jobs and wasted costs.
Get In Touch
We focus on your Tech, not just the parts
Traditional logistics stops at the warehouse door, but that’s where the real work begins. We’re with your technician from start to finish.
1000+ droppoints and growing
Parts are staged or dynamically dispatched to the job, enabling any technician to complete the work.
See milestones in the App
Giving operations total visibility while the job is underway.
Closed loop solution
Manage returns, repairs and redeployment through a controlled reverse logistics flow once the job is complete.
How Droppoint works for service teams
1
Inventory
Automated inventory of all spare parts. As parts are used, they’re re-ordered and re-stocked by the manufacturer. Vendors and warehouses sync live into MOS.
2
Transit
Parts are shipped and delivered to meet SLA.
Technician is notified with milestone updates.
3
Droppoints
With strategically positioned locations, inventory is available for your tech when it works for them.
4
Technician
Heads straight to site with all parts needed to complete the job.
Why service teams choose Droppoint
Flexibility
Just-in-time solutions
We dynamically position inventory near the technician or job – with 24/7 access and pre-8am availability – at over 1000 active Droppoint locations across Australia and New Zealand, with the flexibility to activate more locations, when and where required.
Autonomous
Inventory wherever you need It
With our established national network of Droppoints and MOS every part is tracked, replenished and ready, so your field teams spend less time chasing inventory and more time closing jobs, quickly and efficiently.
Control
Control and visibility via MOS
MOS gives you the peace of mind of knowing exactly what is going to be where, when and with whom, at all times. So you can plan your next steps with the utmost confidence. This enables informed decision-making and confident planning at every stage.
Right part. Right place. Right time™
Making sure in-field workforces always have the parts and tools they need, where and when they need them.
Dedicated team managing your freight in real time
Managed Freight
Everyday freight, handled
Managed Freight covers day-to-day point-to-point freight for service teams. We coordinate couriers, manage bookings and track deliveries, providing one point of accountability. It works standalone or alongside our JIT network.
Managed Service
Keeping logistics on track
Delays and disruptions happen. Our Managed Service proactively monitors movements across Droppoint’s network and freight services, stepping in early to resolve issues and protect SLAs. It’s operational control and accountability not reactive support.
Case studies
Running the most productive field workforces with Droppoint
See how Droppoint has helped various customers hit new levels of efficiency by streamlining their processes via MOS and our scalable network of drop-off and pick-up locations.
Your in-field technicians can track parts, order new stock, schedule jobs, organise returns and so much more via the MOS, make everything run more efficiently.
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