Customer Case Studies

Celebrating Customer Success

A “Smart” Move: How Intellihub and Droppoint Powered Up Field Service Operations

Intellihub

Intellihub partnered with Droppoint to boost inventory visibility, improve scanning by 10%, cut depot stock by 30%, & add 2-3 extra jobs per tech weekly - Find out how.

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An enduring partnership between Droppoint and Konica Minolta

Konica Minolta

As a print production and technology company, Konica Minolta services a huge range of machines with business-critical SLAs across Australia. Konica Minolta is one of Droppoint's earliest adopters.

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Optimising field service operations for Ricoh

Ricoh

Find out how Droppoint worked closely with the Ricoh team to incorporate robust solutions that streamlined operations, increased productivity and helped deliver an estimated $2.7M in savings.

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How Linde boosted performance and optimised costs with Droppoint

Linde Australia

A leading provider of industrial equipment and fleet solutions, Linde prides itself on its ability to deliver effective solutions for businesses of every size, see how they use Droppoint.

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How Droppoint helped Lenovo Infrastructure Solutions Group to increase customer satisfaction and meet difficult SLAs

Lenovo

Lenovo ISG reached out to Droppoint to find a bespoke solution that supported their strict SLAs , ensuring smooth and timely delivery of solutinos to customers and technicians across the country.

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TK Elevator, lifting field services experiences to new levels with Droppoint

TK Elevators Australia

TKE are a long-term customer of Droppoint with over 70% of their Service Technicians using Droppoint to improve their SLAs and fix rates nationally. See how TKE continue to improve.

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