Articles and Business Resources | Droppoint

Featured Resources

Explore our range of case studies, articles and other insightful resources about Droppoint, field service logistics, materials orchestration, business transformation and more.

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Case study: Linde discovers the power of materials orchestration

Droppoint worked closely with the Linde team to improve real-time operational visibility and optimise material distribution processes. Download the case study to find out how.  A leading provider of industrial material handling equipment and
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Case study: Optimising performance and reducing costs for Ricoh

Discover how Ricoh were able to streamline inventory distribution and optimise field servicing operations using the power of materials orchestration. Ricoh are a leading provider of workplace assets, committed to connecting people, processes, and
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How Droppoint’s agile thinking kept clients moving

It has been a year of disruptions, uncertainty, and ongoing change. The pandemic has affected all industries, and field servicing and materials management is no exception. In this video, Droppoint CEO Jason Flanagan discusses the major impacts
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Woman wearing hard hat and face mask using iPad in warehouse

The need for agility and resilience in 2022 and beyond

In the last two years, field service organisations have had to navigate financial and operational challenges while working to keep up with new and existing demands of employees, customers, and suppliers. Now, as we move into 2022, we must reflect on
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Female manager interacting with tablet while male technician looks over her shoulder

It’s time to rethink field service operations

Droppoint CEO, Jason Flanagan, looks at the major challenges facing field service organisations today, and explains why now is the time for fresh thinking and flexible solutions. If you run a field service business, you already know that profit
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Excellent service for Konica Minolta

About Konica Minolta Konica Minolta Business Solutions Australia is a market leading provider of integrated print hardware and software solutions that constantly transforms the business environment. The Challenge With clients all over Australia, and
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Perfect service for KONE

Reliability is paramount to KONE. With hundreds of service technicians across Australia, getting spare parts out to the field quickly and efficiently is a huge job. KONE turned to Droppoint to help deliver the optimal service model they wanted.
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Otis employee in elevator shaft

Helping OTIS be the best

Efficiency is very important to OTIS as they want to deliver the best possible service to their customers. The system they were using required the routes and carriers selection to be done manually, which was very slow. Working with Droppoint they
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BSH streamlines service

BSH Home Appliances Australia have recently streamlined their spare parts delivery service for Field Service Technicians with Droppoint, enabling faster turnaround times for customer repairs.
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